General Terms

  1. All prices can be reviewed at https://www.shoutcoder.com at any time.
  2. Acceptable payment methods for services are provided on the official website.
  3. All payment invoices are generated 7 days before the payment is due. Failure to pay by the due date will result in suspended and, ultimately terminated service. Late payments are subject to a payable late fee.
  4. Subscription-based payments can be canceled at any time, but refunds/credit back can't be applicable after 7 days.
  5. As a registered customer of shoutcoder, you agree to receive emails promoting any special offers, including third-party offers. You may unsubscribe from newsletters by clicking the “unsubscribe” link at the bottom of any newsletter we’ve sent. For your convenience, all information provided during registration with shoutcoder is subject to shoutcoder’s Privacy Policy.
  6. If the product has free migration, then free migration can be done with the same platform like cPanel to cPanel, Plesk to Plesk. We don't provide free migration for different panel-based services, for example, Plesk to cPanel.

Fund/Credit Balance

  1. No refund after funds are added to the shoutcoder wallet (Credit Balance).
  2. Refund provided into shoutcoder wallet is non-refundable.

Refund Policy

Click here to read refund policy

Backups & Recovery

  1. Free Backup is a complimentary service. We don't charge for it, and data backup is fully automated. We can only provide your data if the backup is available in our storage server.
  2. Accounts larger than 10GB & 1,00,000 inodes WILL NOT be included in backups.
  3. Shoutcoder is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backups of files and data stored on shoutcoder's servers.
  4. Also note that, no backup of data will be provided in case your account is suspended due to non-payment
  5. Backup rotation time is weekly, and We take a maximum of 4 retentions of backup.

Adult Content Policy

We do not allow adult content such as pornography or nudity. Zero Tolerance Spam Policy.

  1. We take a zero tolerance stance against sending unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. No refunds will be given.
  2. Mailing Policy and Limits: Sending Bulk mails are not allowed on our server. Per cPanel account can send 100 Mails. If any accounts seem to be spamming, it will be suspended with or without any notice (Only for shared/reseller).

Changes to this Terms and Conditions

    We may change or modify this Terms and Conditions at any time. Any changes or modifications to this Terms and Conditions shall be effective and binding on you, so please review it frequently. Your use of the Services after such changes or modifications shall constitute your acceptance of the Terms and Conditions as modified. If you do not agree to abide by this Terms and Conditions, you are not authorized to use or access the Services.

w.e.f: 14 April 2024