Terms & Conditions

General Terms:

1. All prices can be reviewed at https://www.shoutcoder.com at any time.

2.  Acceptable payment method for services is provided on official website.

3. All  payment invoices are generated 7 days before payment is due. Failure to pay by the due date will result in suspended and, ultimately terminated service. Late payments are subject to a payable as a late fee.

4. Subscription based payments can be canceled at any time but refund/credit back can’t be applicable after 7 days.

5. As a registered customer of SHOUTCODER, you agree to receive emails promoting any special offer(s), including third party offer(s). You may unsubscribe from newsletters by clicking the “unsubscribe” link at the bottom of any newsletter we’ve sent. For your convenience, all information provided during registration with SHOUTCODER is subject to SHOUTCODER Privacy Policy.

6. If product has free migration then free migration can be done with same platform like cpanel to cpanel, plesk to plesk. We don’t provide free migration on differnt panel based service example, plesk to cpanel.

Fund/Credit Balance:

1. No Refund after fund added to Shoutcoder wallet (Credit Balance).

2. Refund provided into Shoutcoder wallet is non refundable.

Refund Policy:

We provide a 15 Days credit back guarantee (5 Day refund Policy) on all Web Hosting packages with the following conditions:

1.  Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups).

2. Refunds are not granted to accounts closed for TOS violations.

3. Existing product upgrade or downgrade will not be refunded, user will be responsible for the acction.

4. Refunds are not granted on Domain Registration & Renewal.

5. No money back guarantee: installation fee, VPS, dedicated servers, SSL certificates, domain privacy, domain names and       licenses or custom software installs.

6. No Refund Policy on Monthly Plans.

7. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

8. There is No Refund if Technical Team not found any issue in your Hosting plan.

9. No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our           service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.

10. We do not refund when customers host illegal contents such as a copyrighted content. We do not allow hosting illegal contents such as mp3 or video or audio files without proper copyrights.

11. We will refund your money ONLY if you have any technical issue with our services. No refund will be made if your Service(s) are suspended or terminated. Your refund request has to be justified with valid technical issue faced due to services If you request for a refund after 5 days, Your refund request cannot be processed.

Backups & Recovery:

1. Free Backup is complimentory service. We don’t charge for it, and data backup is fully automated. We can only able to provide your data if backup available into our storage server.

2. Accounts larger than 15GB WILL NOT be included in backups.

3. SHOUTCODER is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on SHOUTCODER servers.

4. Backup rotation time is weekly and We take max 4 retaintion of backup.

Adult Content Policy:

We do not allow adult content such as pornography or nudity. Zero Tolerance Spam Policy .

1. We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and “double opt-in” will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. No refunds will be given.

2. Mailing Policy and Limits: Sending Bulk mails are not allowed on our server,Per cPanel account can send 100 Mails. If any accounts seems to be spamming it will be suspended with or without any notice(Only for shared) .